Technology should be built for the right reasons.
I am a Boston, MA-based design professional committed to ethical, human-centered approaches in product and service management.
With specialties in information architecture (IA) and UX strategy, my work offers strategic clarity for teams who are navigating difficult user experience problems. I’ve spent 14+ years serving organizations in government, higher ed, finance, and more. Read more about my IA & UX consulting services →
I’m passionate about advancing design theory and practice toward positive societal outcomes. I explore this through writing, speaking, and community organizing around topics such as ethics, responsibility, and systemics in design.
Recent updates
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Designing the Design Process: Beyond the Double Diamond
A workshop about the “design process” from 1960 to present, theory of design, and how we can reevaluate design processes from contemporary perspectives.
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Reforming vs. dismantling systems in the design field(s)
What does it mean to “reform” versus “dismantle” systems within professional design that lead to inequity or social harm?
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Information Architecture in the Anthropocene
My peer-reviewed book chapter, “Information Architecture in the Anthropocene”, has been published in Advances in Information Architecture (2021).
Workshops & events
April 29, 2025 in Philadelphia, PA: Roundtable on IA & UX in Education. I’m co-organizing this day-long event with Stacy Surla, Andrea Resmini, and Dan Klyn where we’ll explore what characterizes “excellence” in UX education. Both practitioners and educators welcome.
- Read my post about this on LinkedIn
- IA Roundtable website
- Register via the Information Architecture Conference (registration available together with or separately from the rest of the conference)
Other topics. Contact me if you are interested in future webinars, workshops, or discussions about:
- Designing the Design Process: Beyond the Double Diamond
- Resisting AI: How generative AI impacts designers
- Introduction to website navigation principles or other information architecture topics
Get in touch
If you’d like to discuss a project, explore an issue, or chat about doing design and information architecture in responsible and human-centered ways, please contact me!
Image credits
Kandinsky, Wassily. Circles in a Circle. 1923. https://commons.wikimedia.org/wiki/File:Vassily_Kandinsky,_1923_-_Circles_in_a_Circle.jpg
